I found going right back to basics helped me. Take away witch hazel, alum, AS, ASB and just shave ie just hot shower or flannel, shaving cream or soap and razor. Hot followed by cold water rinse. Once things settle down again you can begin to reintroduce the witch hazel, alum (if you use any), AS and balm. When I started I couldn't use AS on my neck or it would be a red lumpy mess. Now its all I use. Calms and smooths my face. Before I was using Thayers witch Hazel before and after, alum and aftershave balm for sensitive skin. I was guilty of reading everyones experiences and trying everything myself. Sometimes we can use too much!