I had exactly the same, with VM for over a decade, not a problem, moved to the other end of town and ended up on sky, had to upgrade to fibre as I was on less than 2 mbps, didn't bother me too much but my son and daughter moaned on a daily basis about wifi and playstations etc.Was with VM for years ... before, BlueYonder, before, Yorkshire Cable ... no issues in over a decade. Moved a mile as the crow flies and I'm back in the dark ages.