Phoenix Artisan Accoutrements

You do take this element to another level, I find it fun and engaging, and the amount of work that goes in is obvious.
I say it’s time to move on, and put your time into getting more soaps, balms and splashes into the UK/EU market! You are one of the best for making matching sets, of soap, splashes, balms, shampoo, you name it, you make it. I like that and the collector in me wants to buy it more easily!
 
I regret nothing! Until @globalm or @Tony'schin ban me, I'll continue to offload my unwanted tat on all of you!!

Anyway, I'm branching out. Got this. Just need to work out how to get the bit that says Cottage Cheese to read Shaving Soap then I'm going to flog it to you mugs as a swish alternative to MWF.



Remember folks, you can buy happiness at Boycie's Used Soap Emporium
 
There's a few of us around that were around during the PPF/HTGAM scandal, including me.

They've kept their nose squeaky clean since they started PAA. Everything in that article before PAA started is absolutely true. Everything after PAA started is either coincidence or hearsay. That isn't to say it's not true, it very well could be. Might not be either.

I tend to think it's more of an unfortunate coincidence.

PAA is and has been under a microscope for years. As you can see from this thread, they are still in damage control mode. Put the right spin on it, deflect, etc.

They've joined a select group of shave related businesses that have shot themselves in the foot, spectacularly and publicly:

Phoenix Artisan Accoutrements
The Superior Shave
Razor Emporium
The Holy Black
Paradigm
Weber

Most of it can be ascribed to 'new business' woes, and just not knowing how a business ought to be run. Should they be 'blacklisted' or 'boycotted?' 10 years ago, I probably would have said "aye."

In today's world, with their sins in the past, I say let sleeping dogs lie. The less owners of the companies in question interact with these kinds of threads, the better for the company being discussed. There is no way to come across as anything but defensive, and it's not a good look.

I've said my piece. Moving on.
 
I've heard about the PAA issues, some of the Paradigm, but the rest I'm clueless about! Sometimes ignorance is bliss, but that's not to say right and proper.
 
LeeMaz said:
I've heard about the PAA issues, some of the Paradigm, but the rest I'm clueless about! Sometimes ignorance is bliss, but that's not to say right and proper.
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Phoenix Artisan Accoutrements. That's been covered.

The Superior Shave. The owner embraced convex honing, and then was such a condescending ass in debates that he got himself booted from most forums, and blacklisted by a lot of folks. I actually do sympathize with the owner here.

Razor Emporium. Sent replated razors back to the wrong people, not a terrible mistake, unless it's grandpa's razor. Ended up splitting the business with his partner and took up sole responsibility. Hasn't been any issues since.

The Holy Black. Shut down the site for mental health reasons, didn't ship or refund current orders. Eventually restarted, but I don't know as everyone who ordered stuff ever got reimbursed.
Edit: correction, the site remained open, but orders were not filled or shipped. Looking into it, it appears the owner has made an effort to reimburse everyone involved.

Paradigm. Debacle with Bullgoose. Bullgoose paid for razors... Didn't receive razors.

Weber. Warped razor heads. It was a fairly big deal at the time.
 
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Would respectfully disagree with the point that owners of companies shouldn’t interact with these kinds of threads, as it otherwise damages their reputation and business. Personally have a lot of respect for Douglas from PAA coming on here to explain things from his perspective and answer any queries and concerns that people have, as well as take the flak. That takes a lot of courage, and yes it’s damage limitation but also a way to demonstrate that, although there have been mistakes in the past, and errors of judgment, that was many years ago and lessons - I suspect hard lessons - have been learnt. It changed my perception of the situation, and I’m sure it’s changed other people’s perception of the situation too.
 
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