- Joined
- Monday May 1, 2017
- Location
- London
From looking at the picture it does look as if the resin is thicker either side of the crack, this may well not be the case but if it is there is a fault that was present at the time of manufacturing.
If this is the case you have the right for a refund or replacement regardless of when it was brought.
Paul.
I'm in agreement.
I've had boar brushes which from over soaking has lead to the plastic around the knot cracking, but I presume it shouldn't be the case for badgers? It looks like it was an issue with the resin.
It seems like terrible service from Simpson and it seems they take little pride in sending out a product like the one the OP received.