- Joined
- Sunday February 7, 2021
- Location
- Nottinghamshire
Yaqi’s customer service is excellent. My Yaqi Cavern Lake Two Band Badger Hair Shaving Brush has on further inspection about a cm+ glue bump, and smudged writing on the base. It still a lovely brush and although I got it in the flash sale for about £21, I didn’t expect the defects. I messaged them via the app, and a quick couple of photos later they are sending a brand new one no more questions asked. It’s still a lovely, thick and firm headed brush but can’t wait for it to arrive again! I may even grab the synthetic version in the next sale!