iPhone 3G

Fido said:
I topped up my iPhone with £15 on 21 September. I haven't used it since. Today I discovered my balance was NIL. I'm told it's for internet usage. I have changed nothing. The phone picks up my emails through my home wi fi.

Somethings up. It has to be something to do with my emails being picked up other than through my wi fi. I'm in touch with O2. Anyone familiar with the problem?
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Hi Fido, you need to talk to O2 about the tariff you are on as they offer deals if you top up more than £10.00 pcm.
If you are on a normal PAYG tariff every time you leave your mobile internet on they will screw you. Maybe if you have had the phone for over 12 months tell them your off to another provider and ask them to unlock your phone and see what they offer you? When I left O2 to go to Tmobile they offered me loads of special deals to stay. But talk to them you have nothing to lose and as Rev found out getting the phone unlocked is free and you can take you number with you if you want. Tesco have some good deals and they use the O2 network as their carrier !!
Steve
 
There are charges for using your phone as a 'tethered modem' - sounds like this is what's happened.

I think all mobile companies charge for this - I remember seeing it in O2 and Orange small print.
 
A friend of mine used his mobile as a tethered modem whilst he spend 3 weeks in France.

It was a few years ago and Im sure his network was orange.

The bill came through at about £700.
 
I'm not alone!

<!-- m --><a class="postlink" href="http://forums.macrumors.com/showthread.php?t=620211" onclick="window.open(this.href);return false;">http://forums.macrumors.com/showthread.php?t=620211</a><!-- m -->

Enquiries will continue.
 
If it turns out that they are charging you for using your own paid for network at home, work out how much data you've carried for them and send them a bill for it at £2.50/MB (a wholesale price based on their retail price). I'm sure you can find a pal who has the right (legal) letters after his name to ginger them up a bit.
 
I seen a few weeks ago about a women who went to america on holiday bought pre paid sim card and put it in her iphone in place of the o2 one when she got back o2 billed her for all calls about £700 pounds worth even though all calls were made basically throw a american pay as you go sim.
 
Fido said:
I'm not alone!

<!-- m --><a class="postlink" href="http://forums.macrumors.com/showthread.php?t=620211" onclick="window.open(this.href);return false;">http://forums.macrumors.com/showthread.php?t=620211</a><!-- m -->

Enquiries will continue.
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Go on Fido, let's 'ave it! Giz a bell and we'll go over and smash the gaff up!

I'm sure your way will probably work just as well though.
 
Here's another... <!-- m --><a class="postlink" href="http://www.gizmodo.com.au/2008/06/vodafone_charging_gprs_data_when_using_wifi_on_unlocked_iphone/" onclick="window.open(this.href);return false;">http://www.gizmodo.com.au/2008/06/vodaf ... ed_iphone/</a><!-- m -->

and another <!-- m --><a class="postlink" href="http://forum.o2.co.uk/viewtopic.php?f=3&t=1490" onclick="window.open(this.href);return false;">http://forum.o2.co.uk/viewtopic.php?f=3&t=1490</a><!-- m -->

It's like a gaggle of cowboys and I'm not sure who's worse here Apple or O2 :lol:
 
I've been thinking a bit more about this (always a dangerous sign :lol: ) - I'm not sure which is more concerning in this:

1. That your WLAN usage data is somehow being obtained by the phone network in the first place (without your expressed, freely given consent) or
2. If the phone is adding it to the statistics for the cellular data, why are the network using the handset's count to bill against - they ought to be metering their end of the connection not yours - apart from nothing else, it's much easier because they don't need to know what sort of instrument is at your end.
 
My issue is obviously shared by many other iPhone users. I'll be talking to my friends in my local Apple Store later this week - and I'll try and find my o2 store in Southampton.
 
Sounds like a tremendous con – could it be that they use this BS charging to try to convince people that they should switch from Pay as you Go or pay a higher tariff? My monthly bill is a silly amount (no, I ain't bragging – the phone and subsequent rental was a present from SWMBO) – I get everything you could ever want, and I use – if I am lucky – about 5% of what I could (internet/phone calls/text)…

Wouldn't surprise me if that kind of billing would scare people to increase what they pay just to cover that horrific expense that they should never have incurred in the first place.

Or am I being a cynical old so-and-so?
 
I'm now totally confused.

The lad I spoke to in the Apple Store didn't know about the issue of o2 charging for internet access even in free Wi Fi zones. It was so busy that I decided not to pursue it any further with Apple today. So off to the o2 store I went. The lad I spoke to phoned his technical people. They confirmed that if I was out of my house I would be charged for internet access even if I was in a "free" wi fi zone. This applied to my pay as you go tariff. The only way round this was to switch to a regular monthly payment - minimum £10.
Then he explained that as a gesture of goodwill I would get free internet and text messaging for at least the next month, when I could top up by £10 for an indefinite period of internet access through The Cloud network. That's what lost me - by now it was getting increasingly busy so I'll have to go back to clarify the position.
 
So my cynicism seems to be about right (see previous comment).

That said, I wouldn't want an iPhone on PAYG - it would scare me because I have become slightly attached to its functionality above and beyond sending "you goin' to the pub?" messages to my mate...

Lipsy
 
My iPhone really was a waste of money really - but with an IMac plus two Macbooks and Apple TVs it seemed a good idea at the time. I only use it for the odd phone call exchange with my wife when we are out. So even £10 a month will be too much to pay out for the use I make of it.
 
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