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How do you know that though? What did the vendor say to you exactly?
Please excuse my cynicism, I appreciate you're simply trying to help others avoid buying a lemon but this is serious business and such allegations can sink ships... Or a least severely damage a brands image which is potentially libellous if the manufacturer is so inclined to take that view. "Too many" is far too vague, is there anyone else out there whose recently purchased Simpsons (let's call it 6 months) knot has fallen apart that would like to chip in?
You may feel I'm overreacting but I've witnessed fora destroyed over similar threads in the past, that is exactly what I don't want to happen
I am one I had a Duke 3 in best badger that I have just sent back. It was only 2 months old and was shedding hairs on every use. It has been replaced by the vendor and so far the new brush has not lost a hair.