Thats what you should do.fozz77 said:My 1305 did that after I dropped it. Send it back for a replacement.
Yes,thats right Henkverhaar:some of the old Semogue wood brushes had some problems with the varnish used at the time.The new varnish its more resistant and durable,protecting the paint and the wood much better than the old one.henkverhaar said:In the past, most painted shaving brushes had this problem. It is my understanding that Semogue recently upgraded their coatings system, and that untimely paint delaminations and cracking should be a thing of the past. If that is indeed true, it sounds as if you received an 'old' brush?
That's customer service, great job on their part, thanks for sharing on yours.Ids said:Had an email from Bruno, he showed the pictures at the factory and as a result they are sending me a 1520 direct. A company proves it's worth when things go wrong and they just have.
Ids said:Had an email from Bruno, he showed the pictures at the factory and as a result they are sending me a 1520 direct. A company proves it's worth when things go wrong and they just have.