- Joined
- Wednesday August 26, 2009
- Location
- New Forest, England.
I've had to delay the launch of my first New Forest brush. Shortly into my Edinburgh trip I noticed that the logo was coming off my brush. There had been no sign of a problem earlier - surely not something they put in the water here? Anyway, whatever the reason, I'm not selling anything I'm not happy with. I have contacted the manufacturer, he put it down to the failure of a new ink they had used and he's offered to put it right, so the brushes are going back. You can imagine I was not best pleased about this. But I would have preferred this to happen rather than to have a lot of people complaining about this problem after I had sold a few brushes. It's a pity because the brush itself is excellent.