- Messages
- 156
- Location
- Chessington, Surrey
mrjackoboy said:I have heard merkur have great customer service, maybe it would be an idea to give them a email, you never know unless you try.
Rob
mrjackoboy said:Just found this on another site.
Here is the reply I received from Merkur (Dovo). Note no "lifetime" warranty, just 10-years, but does not matter where you got the razor.
Thank you very much for your email. We have a 10 year warranty on our products for production or material faults. This DOES NOT include normal wear and tear, or abuse and misuse. This warranty is honored no matter where you buy a new MERKUR razor.
Best regards,
Anne Rothstein
DOVO/MERKUR Stahlwaren
Solingen/Germany
phone: ++49-212-2300135
fax: ++49-212-313612
e-mail: a.rothstein@dovo.com or dovostahlw@aol.com
website: www.dovo.com
Rob
No pressure my son, much aggressive razors have, shaving head much needed handle of long. May the smooth be with you!trench said:OK guys,
should have had my thinking cap on as i realised that the head wasn't even a merkur in the first place! Was just told that a mercer head would fit.
went with a r41 head. face shave was lovely, but cut my head to ribbons - mucho learning needed for this young jedi!