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I have one person in the US and one in Bulgaria chasing me at the moment concerning parcels that haven't arrived. The one to the US was posted on about the 6th Jan, the other to Bulgaria on about the 29th December. I've also had a parcel to France that was posted in I think mid December still not arrive.
It really is frustrating; I know that from the buyer's point of view, they must start to wonder whether they have been fleeced; from my point of view, it is added hassle, and expense if I have to replace parcels, which I am going to have to with the one to France, and may have to with the others. I have yet to make a claim against RM for parcels lost going abroad, but gather that unless it is lost in the UK where ordinary airmail is used, once it has left the country they take no responsibility.
Is anyone else still experiencing unusual delays, especially when posting abroad?
It really is frustrating; I know that from the buyer's point of view, they must start to wonder whether they have been fleeced; from my point of view, it is added hassle, and expense if I have to replace parcels, which I am going to have to with the one to France, and may have to with the others. I have yet to make a claim against RM for parcels lost going abroad, but gather that unless it is lost in the UK where ordinary airmail is used, once it has left the country they take no responsibility.
Is anyone else still experiencing unusual delays, especially when posting abroad?