- Joined
- Friday July 10, 2009
This is a quote from a UK member of Badger & Blade. Please be very wary of buying from Charles Nicholls.
"OK, I decided to treat myself and get a silvertip (Rooney 2 sml) brush instead; from ...
charlesnicholls.co.uk
My birthday was close by so I suggested it as a gift from SWMBO. I sent her a URL link to avoid any misunderstanding, not very spontanous I know but she was just pleased to be getting me something I'd like.
She received a brush very quickly with a hand written note. Stating...
'Apologies but the brush you have ordered is out of stock, we have upgraded you to a more expensive brush at no extra cost', they stated that the new brush was worth £50.
Just to be certain she asked if I wanted to check it first. They had 'upgraded' us from a silvertip to a best brush (same style and size.
Just to be clear on this, on the web site the best brush was £36, the silvertip £43.20.
We decided to check how long the brush would be out of stock for, rather than pay over the odds for a cheaper brush. SWMBO phoned them directly, posing as a new customer. Well... would you believe it the brush (silvertip's) were in stock all along !!!
Hmmm, lots of apologizing later they sent out the correct brush and refunded the return postage.
I really hope this was a genuine mistake and not a scam to take advantage of a non-shaver buying a product that has varying grades and costs.
I notice that 'chicken neck' also had a mysterious upgrade from this seller?
Are they trying to push Executive Shaving prices from the Charles Nicholls web site??? "
"OK, I decided to treat myself and get a silvertip (Rooney 2 sml) brush instead; from ...
charlesnicholls.co.uk
My birthday was close by so I suggested it as a gift from SWMBO. I sent her a URL link to avoid any misunderstanding, not very spontanous I know but she was just pleased to be getting me something I'd like.
She received a brush very quickly with a hand written note. Stating...
'Apologies but the brush you have ordered is out of stock, we have upgraded you to a more expensive brush at no extra cost', they stated that the new brush was worth £50.
Just to be certain she asked if I wanted to check it first. They had 'upgraded' us from a silvertip to a best brush (same style and size.
Just to be clear on this, on the web site the best brush was £36, the silvertip £43.20.
We decided to check how long the brush would be out of stock for, rather than pay over the odds for a cheaper brush. SWMBO phoned them directly, posing as a new customer. Well... would you believe it the brush (silvertip's) were in stock all along !!!
Hmmm, lots of apologizing later they sent out the correct brush and refunded the return postage.
I really hope this was a genuine mistake and not a scam to take advantage of a non-shaver buying a product that has varying grades and costs.
I notice that 'chicken neck' also had a mysterious upgrade from this seller?
Are they trying to push Executive Shaving prices from the Charles Nicholls web site??? "