I'm not knocking the man, just trying to point out that we are a forum of shaving enthusiasts - if you then start an enterprise and advertise for free on the forum, you should take the time to communicate. If that's not possible because of circumstances, then stop using the advert.UKrob with all due respect, I disagree with your sentiment. He has admitted privately and publicly he has more pertinent issues ie; family and putting bacon on table thereof. I think maybe an adjustment of timeframe stated on the website, and an email every now and then would suffice.
Afraid I can't agree with this TBH, in my eyes this is exactly the same, at least two members were ready to drive to his home to find out what was happening with their property.Still, damn sight quicker and with more response than, say, Razor Emporium.
Thanks.I have 5 there at the moment, don't know my order number (didn't ask) or the date I sent them (can't remember, have the post note here somewhere), got a email last week that they will be finished very soon.
You've had razors there for a year!!??I've a couple still in from my second batch (I think this was his actual second batch, so order #2), maybe a year ago. I've had a couple of batches through since then (again, no order numbers but they will have been within the first 10) ... I'm not concerned.
He managed to send Snuff an email last week, so I'm not buying that excuse...AFAIK he is a freelance photographer, so can get sent away at short notice often to remote areas. Whilst not an excuse per se, it goes a little to explain the lack of communication.
He should set an emergency email up so he can "hit the red button" if he gets a shout!
I did not know these things.You send work to Razor Spa because you know he does a good job at reasonable prices and probably because you don't know where else to send your razor. You could also know that it will take time and you will not get replies to your impatient emails - but the work will be done and you will be told when it is nearly ready. You could also know that replating work comes behind family and photography. These are facts that are well known within the forum.
Anything else is about your issues with impatience and not about Razor Spa.
I have never sent work to Razor Spa and yet I know these things. I've never read anything but praise for his work once it is returned.
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