Shaving Time - Great Customer Service.

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42
Last week, I ordered some soap and balms from Shaving Time. When it all arrived, I had received a Piacenza scented soap instead of the aftershave balm which I ordered. I sent off an email to them explaining the situation and within an hour I had received an explanation of what had happened, an order for the aftershave balm sent out first class and told that I can keep the soap for gratis.

I was very impressed with the courtsey and speed with which my issue was dealt with and made good.

Cheers.
 
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