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NotTheStig said:Does anyone have any experience with items not turning up? I am awaiting a razor from fleabay and some samples from a well respected company. I suspect the problem is with RM as post has been poor last few weeks. I don't really want to raise a dispute on ebay for that item yet as seller seemed quite helpful - responded quickly to say RM reported postage address damaged but they will resend. This could of course be nonsense...
The non-ebay items were sent first class so not sure where I stand there.
In both cases I could claim from royal mail I think but looks like a bureaucratic nightmare. How can I prove what I haven't received?
NotTheStig said:Does anyone have any experience with items not turning up? I am awaiting a razor from fleabay and some samples from a well respected company. I suspect the problem is with RM as post has been poor last few weeks. I don't really want to raise a dispute on ebay for that item yet as seller seemed quite helpful - responded quickly to say RM reported postage address damaged but they will resend. This could of course be nonsense...
The non-ebay items were sent first class so not sure where I stand there.
In both cases I could claim from royal mail I think but looks like a bureaucratic nightmare. How can I prove what I haven't received?
NotTheStig said:Thanks all. It makes sense that the seller would make the RM claim, and that was how it was geared on the RM site. But in the case of the non-ebay one, where I just bought over the internet, what if they don't bother? they already have my money and as sent only 1st class nothing to say whether I have or haven't had it. I have emailed them - just waiting a reply - but I always expect the worst and hope for the best. (Probably sounds less positive than I mean)
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