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i just wanted to let you lot know about the experience i've just had when dealing with Shavemac.
i suppose in a way it follows on from Fido's investigations into the whole Rooney thing and vendors attitude to customers
when i was a member of Barbeque + Bullets there was a frenzy over mainly Simpson and Rooney brushes, long story short i went for a Shavemac instead, this one with a 23mm knot
<!-- m --><a class="postlink" href="http://www.shavemac.com/shop/products/Shaving-Brushes/Traditional-Lines/Shaving-Brush-SB1-167.html" onclick="window.open(this.href);return false;">http://www.shavemac.com/shop/products/S ... 1-167.html</a><!-- m -->
i actually bought this brush about 10 months ago and never used it :roll: what with all the other gear i had.
when it first arrived the bloom was a bit off, but i put this down to the way it was lying in transit.
after one use though it was clear that this was a badly mis-shapen knot
i contacted Bernd at Shavemac and to be honest i wasn't expecting much as it was that long since i bought it but he asked me to send it back for him to look at
well i now have a new Shavemac to replace the faulty one
i honestly can't say enough good things about Herr Blos, his communication and the way he dealt with me
above and beyond
i suppose in a way it follows on from Fido's investigations into the whole Rooney thing and vendors attitude to customers
when i was a member of Barbeque + Bullets there was a frenzy over mainly Simpson and Rooney brushes, long story short i went for a Shavemac instead, this one with a 23mm knot
<!-- m --><a class="postlink" href="http://www.shavemac.com/shop/products/Shaving-Brushes/Traditional-Lines/Shaving-Brush-SB1-167.html" onclick="window.open(this.href);return false;">http://www.shavemac.com/shop/products/S ... 1-167.html</a><!-- m -->
i actually bought this brush about 10 months ago and never used it :roll: what with all the other gear i had.
when it first arrived the bloom was a bit off, but i put this down to the way it was lying in transit.
after one use though it was clear that this was a badly mis-shapen knot
i contacted Bernd at Shavemac and to be honest i wasn't expecting much as it was that long since i bought it but he asked me to send it back for him to look at
well i now have a new Shavemac to replace the faulty one
i honestly can't say enough good things about Herr Blos, his communication and the way he dealt with me
above and beyond
