- Joined
- Thursday August 29, 2013
davep90 said:I've just been well and truly stuffed by this. I have been selling (a lot) on ebay the same item for the last couple of months. Item weighs 28g max and fits into a regular envelope which I was told by the post office guy would only need a 1st class stamp.
No problems until recently when I start to get emails saying wheres my item? so I then go to a different post office where they tell me its classed as a large letter 90p because the width is a couple mm over the 60p mark.
Gairdner said:My mum took a parcel containing two items of clothing that I was returning to the Post Office on Thursday. £10 to post and all the refund I am to receive is £13. Total of items including shipping when purchased = £19.50 of which £6.50 was postage. So £29.50 spent and £13 refunded leaves me £16.50 out of pocket just because they didn't fit. I will be making very few online purchases from now on and only items where I am as near to certain as can be that everything will be just so when the goods are received. RM are almost holding us to ransom!
StephenShave said:davep90 said:I've just been well and truly stuffed by this. I have been selling (a lot) on ebay the same item for the last couple of months. Item weighs 28g max and fits into a regular envelope which I was told by the post office guy would only need a 1st class stamp.
No problems until recently when I start to get emails saying wheres my item? so I then go to a different post office where they tell me its classed as a large letter 90p because the width is a couple mm over the 60p mark.
I too have had some issues posting my 'Ebay' stuff. I have now started to use the online facility of printing out the postage label directly from the Ebay page. I also print out a certificate of posting sheet which is then stamped at the post office. Because it has an 'official' pre paid label, the post office are much more accepting of it, and all my £2.60 parcels (even if borderline) have arrived safely. Also, if/when asked what's in it,my response is ALWAYS 'a computer part'.
Northam Saint said:When it works it works well, when they muck something up they do it big time. The problem is they muck things up too often.
Another factor of the "service" in my opinion is the antiquated opening hours of Post Office Counters 9-5 is a joke along with late opening for training. My local Post Office even has a half day closing during the week, every week. With people working it's about time they lengthen hours, to provide a service where people can say go in to the Post Office on their way to work. No doubt the suggestion of offering a 21st Century service like this would result in a strike. But if we pay a premium price surely a premium service all around is what we should be offered.
Charliej said:I sent a package containing a set of coffee grinder burrs on the 27th of Jan, weighed and sorted out at the local post office, sent 1st class recorded, and the tracking site still says it is being progressed through their network for delivery, so it's anyones guess what's going on there.
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