Rex Ambassador Blade Alignment


Have you contacted Executive Shaving yet? I've dealt with them many times and their customer service is excellent.

I've owned two Rex Ambassadors and two others on loan and haven't seen any blade alignment issues. You need to send it back.
 
Have you contacted Executive Shaving yet? I've dealt with them many times and their customer service is excellent.

I've owned two Rex Ambassadors and two others on loan and haven't seen any blade alignment issues. You need to send it back.
Yes. Brian's been great. I've the sent the Rex in the photo back to him and he's let Rex know about the issue. I'm hoping to have the replacement middle of next week.

One of the reasons I chose the Ambassador was its availability in the UK. There's always the odd product that will slip through the QA net and it's a lot easier dealing with a good supplier in the UK rather than having to sort it across the Atlantic.

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Toddlers are a doddle. Its when they get hormonal that it gets difficult.....
 

I got a Rex from Executive Shaving around 5 weeks ago (O1 date), and it doesn't have the issue you show in the photos. Definitely one that's slipped through the QC I think. I think you'll have no problems getting this replaced by @Executive Shaving as their customer service is outstanding.