This did absolutely nothing for me as a pre-shave - nor do most pre-shaves I've tried.
I don't bother with them, I find a good, thorough splash with hot water for a minute or so does the same job, if not better.
Post shave, I find it excellent, particularly after the odd rough shave (not that it happens much at all any more). It's not overly moisturising, but it does moisturise, and your face will tingle for a good 20 mins after!
It's VERY in your face though, so you have to like menthol, failing that try the white version.