OSP to close.

Good to hear that there is some positive news James. I am annoyed with myself that it has taken this to make me realize what great products we have on our own doorstep. I am about to put in an order for some back up tonics/AS which I would not want to be without and one that I have been meaning to try for some time.
 
At the time of my original post, James' "personal circumstances", had not been disclosed, had they been, the post would have been very different.
Wish James all the best with his family members' health issues and hope that they are speedily resolved for the better.
The issues surrounding his customer service I voiced are still valid, if the business had ceased to trade for other reasons.
Feel free to report my post to admin if you think that it was inappropriate.
 
At that time it had, as highlighted here, been stated via Facebook and the OSP website that the hiatus was due to personal circumstances, though not explicitly stated on this thread. It's entirely up to you whether you discuss the issues you've faced when ordering from OSP. I just wanted to state that going forward I don't believe there should be any further discussion about customer service complaints, as I'm sure you'd agree. At least, not in this thread. I'd like to think that such a statement wouldn't be necessary but there's no harm covering these grounds - it stands to reason that if one person has faced a grievance with customer service that there may be more out there. By any means, not a personal attack and my apologies if you see it as such.
I don't see reporting your posts as necessary, irrespective of potential inappropriateness.
 
It was NOT highlighted on here prior to my original post.
Whatever was said on KiddyFace or the website had no bearing on the Original Post that "OSP was to close for the foreseeable future", which my response was based on.
I agree that my customer service issues should not be discussed further on this thread, for the reasons I gave earlier.
All I seem to be doing is fire-fighting your posts.
If you have anything further to say to me I suggest that you use the PM system,...or better still SierraTangoFox-trotUniform.
 
I'm sorry I'm late to this party but I wanted to just say I hope your loved ones make a speedy recovery and that your life gets back to normal soon. I will not add about your soaps we all know what we think of them life is more important than soap. Good luck to all involved.
 

@OSP I hope that all is as well as things can possibly be for you and your loved ones as soon as possible.

I will look forward too giving you my custom when OSP returns.

All the best,

Chris
 
Of course they are appropriate. I understand things didn't go the way they should have. But I honestly did try to help.

Please, send me a PM on here. Let's try and sort this as I really don't like anyone walking away from my company with a bitter taste in their mouth.

James.
 
Just noticed this (admittedly I don't visit as much as I did).

I shall add my name to those expressing regret at the news of the closure and also wising James, and his loved ones, well. I'm no expert but own a handful of James's soaps and very much agree with all those who approve wholeheartedly.

Bit of a shame about the (was it one?) buyer who wasn't pleased but, from what I could see, it was just the one so that's not a bad success rate.

Good luck James, hope it's a temporary thing and that you're able to return when circumstances allow and extend further sincere good wishes to your mum and g/friend.
 
All the best James - love your products get back to us when you are able but don't rush, we'll wait!! Family first.
 
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