- Joined
- Tuesday July 2, 2013
jb74 said:Aye.. it's a funny old world we live in.
Recently had a fall out with Vodafone, had a problem, contacted them, was more or less told "tough sh1t, now feck off", so I left them and went to another mobile operator.
Today I had a call from Vodafone all bubbly and excited telling me about all the great things they can do for me if I switch back to them. I said "but you treated me like sh1t 2 months ago, why would I go back?" and they swiftly hung up.
I do wonder about how many companies out there operate and what sort of value they put on customer relations.
IanM said:I work for a company that does distribution - i.e. we import the stock and supply the retailers. We are not allowed to sell direct to the public. If somebody calls, and they say "you are the UK distributors for XYZ, can I buy one from you?" the answer is no, and we tell them who their local retailer is that stocks XYZ.Ian
Bechet45 said:We can defeat most any argument or logic by taking it out of context, Rob. Stick to the point - which is dealing with our own feelings rather than blaming them on someone else's behaviour. I thought the point was that the OP feelings were created by the reaction he received. The OP is pissed off, I can understand that. What purpose to whinge about Greg's behaviour here, though? Because it's a shaving forum and he was trying to buy shaving gear?
UKRob said:Bechet45 said:We can defeat most any argument or logic by taking it out of context, Rob. Stick to the point - which is dealing with our own feelings rather than blaming them on someone else's behaviour. I thought the point was that the OP feelings were created by the reaction he received. The OP is pissed off, I can understand that. What purpose to whinge about Greg's behaviour here, though? Because it's a shaving forum and he was trying to buy shaving gear?
Carl, ny responses in bold.
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