Help with AliExpress

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1,755
Hi,

Never used the site before but I've ordered a razor stand from Yaqi.

Got this email today:

Screenshot_20230924-195442_Gmail.jpg

The link takes me here:

Screenshot_20230924-200218_Samsung Internet.jpg

I can't see anywhere to indicate where my messages are.

It also seems to suggest the price is in dispute, but I don't see how. I just hit pay.

Any ideas from any regular buyers from there?

Thanks
 
In a browser, it's Account > Message Center

Maybe if you click into the ordered item you'll see the messages?
Oddly, if I click into a message in my Message Center in a browser, it says "Unknown message type, please check it on App".

From memory, I think I was able to see the messages in the email notification and they were generally just courtesy/automated messages telling of a status change ... like "found/packed/shipped/arrived in destination country".
 
Messages are normally at the top right of the screen on certain pages. Don't worry - you'll always get a message from every seller after a purchase. It's an order acknowledgement message.
 
Thanks both

Hopefully nothing I need to worry about. But, I still can't see any way to access them. Can you see the link I need on the screenshot I've posted?
 

Thanks all.

The answer was in the link above.

Navigate to msg.aliexpress.com

Or, turn the phone to landscape to reveal the link from your account. Its not there in portrait.

Screenshot_20230924-203844_Samsung Internet.jpg

Thanks again
 
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