- Joined
- Wednesday April 20, 2016
- Location
- Sunny Sunny Dorset
My Hone Story
I was talking to my brother about razors. Suddenly he said, I'll buy you a razor! Which one do you want. I responded with; I want a Hone type 15 and a case. So May 3th he ordered one for me. I was excited like a little kid.
May 4th I got an email from Andrew with my tracking code. May 5th was a national holiday in the Netherlands. So The first update from DHL was on May 6th. The razors was transported to DHL Zwolle. Saturday May 7 I saw an update that the razor was transported to my hometown.
I was excited on Saturday, because the razor was on it's way to me. But no razor came on Saturday.
I check DHL on Monday and the last status was “On transport to my hometownâ€. So I called DHL and ask why they didn't deliver my razor on Saturday. I got different stories from the representatives. They said to me to contact the seller/sender of the package. I contacted Andrew via email and explained my story/issue.
Andrew contacted DHL for me and ask for an investigation. A few day later Andrew contacted me and he told me DHL had lost my package. Andrew also came with a solution. He send me a new Hone razor. This one was posted with our national postal company. A day later it arrived.
I have called DHL nearly everyday and ask question about my package. They said to me I have to wait until the investigation was done. After about 2 weeks the original package came. I took out the case and posted the razor back to Andrew.
I want to thank Andrew for all the things he have done for me. It's rarely you come by a person and/or company how really gives good service and after sales service.
@Hone Thanks for the great service. Dank je wel voor de goede service.
Why is that? Are you waiting for something? Muahahaha....I...hate...DHL.
My Hone Story
I want to thank Andrew for all the things he have done for me. It's rarely you come by a person and/or company how really gives good service and after sales service.
@Hone Thanks for the great service. Dank je wel voor de goede service.
I...hate...DHL.
If you have not got one yet I can highly recommend it ( brass ) 15.Darkbulb sorry if I missed this, do you have a Hone razor yet? What is your opinion please?
Andrew @Hone is just awesome.... Just had to mention that
If you have not got one yet I can highly recommend it ( brass ) 15.
It is a mild but effective razor with the right blade imo, it is quite heavy though but this does not bother me in the slightest. The heat retention from the brass is fantastic and again imo it looks great. I would be most upset if I lost mine and would buy another.
No worries, pleased to have helped to enable youBlademonkey thanks for the reply, I really do like this razor a lot and based on what you said will buy one in the next week or so. The brass version is what I am after as well so thanks for sharing your experience.
No worries, pleased to have helped to enable you
Yes it is going to be a 15 made from titanium , so lighter in your hand but very heavy on your wallet!!!And the pass around thread but there might be a new Hone razor in the horizon so iys going yo be interesting
Oh I'm sure it will be as good as the brass oneWe already know the wallet part but hopefully its a good one like the brass version
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