- Joined
- Tuesday October 22, 2013
Hi
I bought a battery operated mitre saw from screw fix less than 18 months ago and I have only used it about 3 times. At the weekend I charged it up and used it to fit some skirting boards but about 2 cuts from finishing the battery went flat and now simply will not charge up again.
I couldnt find anything about Erbauer online other than referring to screwfix so I contacted screwfix about replacing the battery as it had a 2 year warranty. Well... Not only does the 2 year warranty not count for the battery or charger (1year!), Erbauer products are not imported with spares so they cannot supply a new battery, and no other spare part????
So... I now have a perfectly good, pretty expensive saw and because the battery went bad, that's it.... It's absolutely useless! I cannot believe they would sell and item that has to be thrown away even if the smallest part breaks, but apparently that is the case!
Talk about a throw away society!?!?!? I am rather miffed!
Sorry to winge, but I thought I'd let you all know... Just in case you might consider buying this brand in the future!
Matt
I bought a battery operated mitre saw from screw fix less than 18 months ago and I have only used it about 3 times. At the weekend I charged it up and used it to fit some skirting boards but about 2 cuts from finishing the battery went flat and now simply will not charge up again.
I couldnt find anything about Erbauer online other than referring to screwfix so I contacted screwfix about replacing the battery as it had a 2 year warranty. Well... Not only does the 2 year warranty not count for the battery or charger (1year!), Erbauer products are not imported with spares so they cannot supply a new battery, and no other spare part????
So... I now have a perfectly good, pretty expensive saw and because the battery went bad, that's it.... It's absolutely useless! I cannot believe they would sell and item that has to be thrown away even if the smallest part breaks, but apparently that is the case!
Talk about a throw away society!?!?!? I am rather miffed!
Sorry to winge, but I thought I'd let you all know... Just in case you might consider buying this brand in the future!
Matt