Can't make it work. Tried everything. More water, less water, dry brush, wet brush, bloomed puck, dry puck. One trouser leg rolled up to just past the knee while balanced on one leg chanting incantations to the dark lord Satan. No joy. Gave up. Just not worth the effort. I live in Scotland and have extremely soft water also. Bought haslinger sheepsmilk instead. So much easier to deal with.