Simpsons...meh!

Only Simpson I ever had was a "shedmaster" Colonel. It lost about a dozen hairs every shave until I flogged it at half price as a shedder.
Needless to say, I never bought another Simpson & in fact use a RR Big Bruce & Muhle V2 synth for virtually all my shaves now.
 
What was the line from that song? Oh, yes..."It's my post and I can moan if I want to"...or something along those lines.

However, just a point of clarification, I wasn't 'moaning' about the brush so much as making a point about the perceived drop in quality as quantities increase, even though the prices go up.
Yes but quality can be an issue regardless in anything, but moan when they refuse to correct it don't throw it away and say you shouldn't have to moan. You have to make them aware of an issue in the first place for them to correct it
 
Yes but quality can be an issue regardless in anything, but moan when they refuse to correct it don't throw it away and say you shouldn't have to moan. You have to make them aware of an issue in the first place for them to correct it
OK, so a brush maker makes brushes in such huge numbers that they have many complaints about the quality as the brushes shed hairs. But...they have excellent customer care, so they replace every brush that is defective or provide a full refund. It does not make the brushes worth the money. The quality of the brush has nothing to do with the quality of customer care.
If I sold turds to people instead of a shaving brush and then immediately refunded people who complained...I still would have sold them a turd in the first place...my great customer care would have nothing to do with it.
And this particular brush maker has been aware of hair-shedding for ages...they will accept a certain percentage of returns, so a complaint won't suddenly make them aware of it and spur them on to sort it out.
 
OK, so a brush maker makes brushes in such huge numbers that they have many complaints about the quality as the brushes shed hairs. But...they have excellent customer care, so they replace every brush that is defective or provide a full refund. It does not make the brushes worth the money. The quality of the brush has nothing to do with the quality of customer care.
If I sold turds to people instead of a shaving brush and then immediately refunded people who complained...I still would have sold them a turd in the first place...my great customer care would have nothing to do with it.
And this particular brush maker has been aware of hair-shedding for ages...they will accept a certain percentage of returns, so a complaint won't suddenly make them aware of it and spur them on to sort it out.
Sorry stopped reading after the irrelevant comparison to trying to sell turds
 
Hi
interesting thread as I was looking at Simpsons brushes.
Question: Are the synthetic models, Trafalgar T3 or Duke 3, behaving the same and loosing their hair or not ?
 
That speaks for itself!

All products have a failure rate, it's unavoidable. Sadly most high end brush manufacturers do not stand behind their products, It's my experience with Simpsons, Thater and Plisson that when a problem arises they simply couldn't care less and usually try the old chestnut "you haven't looked after it exactly how we specify in the instruction leaflet therefore it's not our problem.)
 
I use 4 Simpsons in regular rotation.
Duke 2 & 3 in Best
Commodore X1 in Best
And a Chubby 2 Synth.
I have had no issues whatsoever and none of the brushes have shed a single bristle.
All work really well and I am very happy with them.
As @Rohleder has pointed out anything manufactured can have a failure, just hope you dont get a Monday morning or Friday afternoon produced brush ;).
 
Thanks for the info. Might have also a look at Shavemac. Looks like they have nice ones, with god reviews, and the high-end (like silver-tips, and al) being bit less expensive than Simpsons
 
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