Shavingworld.com

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Cumbria
If it was a mistake on this vendor's part to advertise the deal as including 100 blades then the solution was to return the buyer's cash and say sorry, not send just part of what was promised and ignore the issue.
 
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Hello Guys, my name is Nicola Donghi, owner of the traditional shaving company Barbieri Uniti srl, www.barbieriuniti.it www.rasoigoodfellas.com and www.shavingworld.com.
The email of Rob is arrived on my desk this morning (and you will find my reply on your email inbox) first of all, i want to say apologies to whom have had issues buying to the website shavingworld.com. this website was born for supply all the european countries because rasoigoodfellas.com is actually available only in italy.

now, after the email of Rob, i decided to close immediatly shavingworld.com and start to work on rasoigoodfellas for let it available everywhere in EU.

trust me guys that we are usually very straight in what we do but i gave to much trust to the guys assigned to shavingworld.com. my fault.

i can assure you that we will spent all our efforts for be ready as soon as possible.

thanks
Nico
Barbieri Uniti srl
 
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abj

abj

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But you’ve still paid a fair price for the razor, it’s not like it was €10 above the going rate to cover the cost of the blades and you’re out of pocket. You’ve paid €20 for a €20 razor that you obviously wanted anyway. Unless you bought it on the strength of getting 100 unknown and possibly crap blades you’ve not really lost out.

I can understand mild disappointment but that’s about it.
Sure, the razor's price is good and it's a very fine razor. But they say the site is a mistake but after more then a month they are still advertising with 100 blades included. That's not a mistake, it's deception
 
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You are 100% right to be disappointed in the service you have received from this seller.

You paid for a razor AND 100 blades. This was how it was advertised. This is the contract you entered into when you parted with your money.

The seller has failed to fulfil the contract.

Something I wouldn’t have recommended is you choosing to keep and use the razor. I think this has weakened your position slightly, as the razor can’t be returned in it’s original and unused condition [emoji2955].

The seller has responded to someone else with the email provided above, however IMHO that isn’t good enough. I would be demanding the blades, regardless of what type they may be, though I’d now expect the cheapest and nastiest ones on the planet! If not the blades then at the very least I would expect some form of compensation to the value of the blades.

It may seem trivial to some, but this scenario is just wrong, plain and simple.

Good luck and don’t give up your rights!
 
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abj

abj

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@GordyC @rasoigoodfellas the razor is good, sending it back would have probably cost more then buying some blades
What bothers me the most of this company is getting only a responce after 4 or 5 emails. Then telling there is a mistake on the site but just keep it it that way, see the attachementFatipShavingworldScreenshot at 2019-02-08 12-01-04.png
 
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@GordyC @rasoigoodfellas the razor is good, sending it back would have probably cost more then buying some blades
What bothers me the most of this company is getting only a responce after 4 or 5 emails. Then telling there is a mistake on the site but just keep it it that way, see the attachementView attachment 41215
And you are right my dear, a company must be straight and reply to each email in max 24 hours. i am in agree with you. about your order, what you bought is clearly sold without 100 blades, image is without blades but there was a mistake in the description. looking the price of the razor, i think was clear, but i repeat, we wrong anyway and for this reason, on monday, if you are in agree, i will send you the blades ^_^
thanks
Nico
rasoigoodfellas.com
 
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abj

abj

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@rasoigoodfellas It's clear that I bought a razor WITH 100 blades. About the price, safty razors can be bought for €17 at european shops, so it was not clear from the price. I'm gratefull that you admit you're wrong and I'm looking forward to receive thoses blades.
 
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