Shavingworld.com

abj

Messages
169
December 31 2018 I ordered a Fatip Metal Black Classic Gentile razor is perfectly balanced and easy to use. Included in the package 100 razor blades. at shavingworld.com
https://www.shavingworld.com/product/42123-fatip-black-chrome-grande-gentile-safety-razor/

When the parcel arrived there were no blades included. After several times complaining about it at their 3 different email adresses orders, customers and support@shavingworld.com I got finally an answer from info@rasoigoodfellas.com that it was correct that there were no blades included.

Sent several times a screenshot and a .pdf file of the website but they keep saying "no blades included"

I don't know what other people have for experiences with this webshop, but my advise is not to buy anything at that shop, they sure lost me as a customer. In the more then 20 years I've been buying online, I've never met a company like this.

@moderators, if this is not in the right section, please move it to the right sectionScreenshot at 2019-02-07 18-04-40Fatip20190207T1803.png
 
Messages
3,350
Location
Cumbria, England
Whilst I understand your frustration and agree that it does say that on the website, how do you expect that they’re going to sell a razor that retails around €20, for around €20, AND include 100 blades?

If something looks too good to be true it probably is.
 
Messages
1,039
Location
Kent
Whilst I understand your frustration and agree that it does say that on the website, how do you expect that they’re going to sell a razor that retails around €20, for around €20, AND include 100 blades?

If something looks too good to be true it probably is.
That's what you would think but if they've got that on their website why would you disbelieve it?
 
Messages
1,693
Location
London
That's what you would think but if they've got that on their website why would you disbelieve it?
People do screw up occasionally like putting an extra zero on a ten

There's a principle in English contact law called 'mistake', which nullifies the requirement for performance in such circumstances; airlines incorrectly pricing tickets and then backing out is a fairly common example

Sent from my CLT-L29 using Tapatalk
 
Messages
191
Location
Wigan, Lancashire
People do screw up occasionally like putting an extra zero on a ten

There's a principle in English contact law called 'mistake', which nullifies the requirement for performance in such circumstances; airlines incorrectly pricing tickets and then backing out is a fairly common example

Sent from my CLT-L29 using Tapatalk
But they do state there's an amount of blades included, even today it's still 100,despite the OPs dispute, even taking in to account the E&OE regulations, I think they're on a sticky wicket.

I wonder if a few people on here were to ask the question of the vendor, with a link to this thread, if this might be sorted rather quickly. I've just done it...

sketch-1549588915919.png


Solidarity Comrades.
 
OP
abj

abj

Messages
169
People do screw up occasionally like putting an extra zero on a ten

There's a principle in English contact law called 'mistake', which nullifies the requirement for performance in such circumstances; airlines incorrectly pricing tickets and then backing out is a fairly common example

Sent from my CLT-L29 using Tapatalk
After more then a month and several emails the website still says "100 blades included" you can't call that a mistake, it's deception. Their first answer came after I sent 4 or 5 emails.
 
Messages
3,350
Location
Cumbria, England
But you’ve still paid a fair price for the razor, it’s not like it was €10 above the going rate to cover the cost of the blades and you’re out of pocket. You’ve paid €20 for a €20 razor that you obviously wanted anyway. Unless you bought it on the strength of getting 100 unknown and possibly crap blades you’ve not really lost out.

I can understand mild disappointment but that’s about it.
 
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