Executive Shaving Prices

This is Brian Mulreany, co-owner and sales director at The Executive Shaving Company.
I read this thread and I would like to reply to some points.

  • The price differences between Connaught Shaving and The Executive Shaving Company.
    Connaught is a retail and trade supplier, selling brands such as Feather, Connaught are buying at a trade price from Feather, they then sell Feather products to us with a mark-up hence the price difference. This also applies to some other products that are supplied by Connaught.
    Proraso, we buy from a well-known trade supplier and add a standard trade mark up. Someone noted that a Proraso aftershave we supply at £33 is available on eBay at £17. That may be the case, there is a grey market where eBay sellers can buy brands such as Proraso and Gillette from firms who are now no longer trading or from liquidators. These firms usually have limited stock and will quickly move onto whatever else they can source to sell off at way below the suggested retail prices.
  • Boycie83 – thank you, you spotted a pricing mistake on Super Shave X blades, they were priced at £60.00, we have now corrected that and changed the price to £20.00, our mistake, now fixed.
  • Although we are an online company, we welcome drop in shoppers who can pay by card or cash.
  • Mike Smart – you can filter any product range or brand by price – low or high and even by fragrance where applicable. We do promote our own brand above others, we are 100% confident that they are at least the match of any other brand and they are competitively priced. It makes complete business sense to promote our brand in favour of a competitor brand.
  • AJC347 – you say we are 'relatively competitive'. In fact, our prices for Varesino, Pocket Scents, Proraso, Trumper, Truefitt, Extro, Fitjar, Castle Forbes, Muhle, Merkur, Parker and more are exactly at the ‘suggested retail price' the brand requests.
  • Roy – you mention our high shipping costs, UK shipping is £3.99 for a track and trace service no matter how many items you buy and no matter how heavy the package is. Single, small items such as blades are cheaper. UPS and DHL next day delivery is £6.99.
    In 2019 we subsidised UK shipping by £5k, international shipping by £4k.
  • Our prices on Amazon and eBay are higher than on our own website as these sellers demand a heavy commission on every sale. We never sell cheaply on Amazon or eBay.
We know our business well and for us to remain in business we need to make a profit, people need to understand that. Our profits are healthy but not excessive. By contrast, we were approached in 2018 by a leading UK wide retailer who wanted to stock our shaving creams and balms, the buyer told me she needed a 300% mark-up, so we would sell to her at say £8.00 and they would sell the same item at £24.00. We don't make 300% or anything like it on any item we sell.
The Executive Shaving Company has around 1,900 SKUs, by far the widest range of any independent seller in Europe, we bring our customers top notch products from India, USA, Spain, Italy, Norway, Ireland, Germany, France, Belgium and more, we have a 5 star rating on Trust Pilot and we genuinely strive to exceed customer expectations.
From time to time, we have sales where real bargains can be had, we also do occasional competitions, a £60 Alpha Shaving Brush was won by a customer only last week.
Members of TSR can claim a 10% discount at checkout.
The Executive Shaving Company has six full time staff and all are paid in excess of The Living Wage, we also pay employee pensions and sick pay over and above the minimum government rates, without profits we couldn't do all that.
I hope this clarifies matters, if anyone wants to get in touch, please do so: T: 0141 880 3040 or brian@executive-shaving.co.uk you will get a reply.

Thank you Brian for quoting my post and your lengthy explanation. I read your original post early this morning and decided not to comment but since you quoted me, I'd like to make a comment if I may.

You know that competition is tough and probably more so on these difficult times; a survival of the fittest if you like.

ES exposure is excellent, it can be found on eBay, Amazon, Internet Website, shaving forums, Facebook, etc but IMHO, the one area Executive Shaving is letting itself down is on competitive prices so it's a "must do better" for me.

I appreciate your informative post, it seems it was written with passion from the heart in defense of your company, having said that, I would have advised you to leave it alone, your audience here is very well informed on where to get anything at the best possible price so unless you can say something like "we'll review our pricing strategy and I promise to be more competitive" I think it's better not to say anything.

Finally, I wish Executive Shaving a successful year and in the future I will bear in mind ES when searching for a shaving product.
 
I have been aware of this thread ,but, have refrained from commenting in the past .
I have for a long time been aware of ES's high prices ,but, this morning whilst doing a price search this example came to light.
I was looking for a price on a Merkur 37c slant , with it being widely available in the low thirty pound range I feel that £43.50p is excessive at ES.
 
...and only £8.39 for 100 Astra at La Barberia as opposed to £47.50 from Executive Shaving or £22.80 from Connaughts; La Barberia's service is also top notch...

 
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They're £22.80 Inc VAT from Connaught. So, buy at £22.80 and sell at £65. Is that 200% profit?
Wow, those are massive differences......
I wonder whether neebies know this

It could prevent many people from getting great shaves and joining the community.

I think it's almost worth collating the information somewhere. I know everyone needs to survive but those differences are staggering.....

What do others think?
 
It amuses me how many people praise ES customer service. I was using a proper brush and soap with cartridges and had bought some bits from them.
When I decided to move away from carts I spoke to Brian who convinced me to try a one blade. I bought one but wasn't happy. First complaint - was told I needed to use it for at least ten shaves. Still not happy and having bought a cheap WS DE from a supermarket - which was better - I was then told I'd had it more than 14 days - so tough.
I'm now enjoying proper shaving despite ES's best efforts!
This is worrying!!!

Paul.
 
At the other end of the spectrum we get access to stuff like this with our 10% off:


Point taken Chris, but it doesn't make charging the best part of £50 for 100 Astra SP blades right.
10% discount could pay for 50 blades from elsewhere
 
I wonder if the 100 Astra blades are a pricing error? It does seem like a bonkers price given how much they cost everywhere else, they're £9.50 direct from Amazon o_O

That said I did buy a Rex Envoy from ES a few months ago and with our discount code that was a great price. Guess it just comes down to shopping around before you commit to a purchase.
 
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