- Joined
- Sunday November 4, 2012
- Location
- Southern Ontario, Canada
I have a Patagonia lightweight rain jacket and pants for travelling, and a heavy duty Marmot Gortex jacket and pants. Both are excellent and I've not experienced wetting out with either one no matter how heavy the rain. Both are guaranteed for life. In fact, two years ago my old Gortex rain jacket started to wet out on the shoulders, but I didn't think much of it because it was 23 years old. I did, however, call Gortex to find out if I could do anything about it; they told me to wash it with a certain soap and see what happens. This didn't work so I called them back and was told to send the jacket and pants to them and they would replace both with a Gortex jacket and pants of my choice. I told them that I had had the jacket and pants for 23 years and didn't have the original bill of sale; they said this didn't matter as Gortex carries a lifetime guarantee. True to their word Gortex replaced my 23 year old jacket and pants with the Marmot ones I now have, which carried a retail price of US$650. I can't think of a stronger endorsement for a product than this.